Client Guides¶
These are the guides we hand to a client's own team once they've signed — they explain what was delivered, how to use it day to day, how it maps to the compliance framework they care about, and how to unwind it cleanly if the engagement ever ends.
They're written for the client, not for us — but sales and account teams lean on them heavily too, since they show exactly what a client gets at each stage of the engagement.
Guides by package / milestone¶
| Guide | Comes with package | Who it's for |
|---|---|---|
| Quick-Win Quality Gates | Quick-Win | Any prospect, or a client 30 days in — no cloud access needed |
| Greenfield Baseline Handover | Baseline (part 1) | A new client starting from scratch on Azure — infrastructure & identity |
| Compliance Monitoring Handover | Baseline (part 2) | Same client — monitoring, disaster recovery, evidence & documentation |
| Brownfield Adoption | Later-stage | Clients who already have infrastructure or a DevOps setup in place |
| Brownfield In-Place Strategy | Later-stage (companion) | The deeper how-to for layering our setup onto what a client already has |
Not written yet¶
- Advanced / "Certification-Ready" package — covers automated evidence collection, security monitoring, a trust center, and vendor/HR controls. This guide will be written once that package ships.
Good to know¶
Each guide includes a plain-language checklist of what to verify, what can go wrong, and how to cleanly hand things back if a client ever offboards. If a client asks something a guide doesn't answer, loop in Sagar rather than guessing.